Payments, Refunds & Cancellations



We accept Visa, MasterCard, checks and cash. Payments by check or cash must be made in person at your nearest TechShop location in AED.

Payment is only accepted by means of the credit card types as shown. We are unable to process any other payment form.

Online payments are verified by Payfort. 


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Delivery & Shipment Policy

  • will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE.
  • Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.


Membership Cancellations & Refunds

Refund Policy

All membership purchases are final.

Refunds will be done only through the Original Mode of Payment.


Recurring Membership Cancellation Policy

Recurring memberships may be canceled at any time if there are no outstanding contracts or commitments. Customers with outstanding contracts or commitments must fulfill the terms of their contract or commitment before canceling their recurring membership.

Recurring memberships must be canceled no less than 5 business days before the next billing due date or one additional membership term may be charged. To cancel a recurring membership, or for any other customer billing questions, please email the Accounts department of your primary TechShop location.


Class Cancellations & Refunds

Refund Policy

Class refunds or a class credit can be provided if you cancel at least 24 hours in advance of the class. There is no refund or class credit available if you do not call prior to 24 hours before the start of the class. Students must request a refund in person or by phone from the store where the original class registration fees were paid. If registration is made online, the student must request a refund from the TechShop location where the scheduled class is to be held.

Refunds will be done only through the Original Mode of Payment.


Missed Classes Policy

There are no refunds, transfers, make-ups or deferments for missed classes. In most cases, cancellation without 24 hours' notice will result in a no-show fee (this includes those who are using an unlimited class pass). Please call the TechShop location holding your class if you believe you are going to be late or miss the class prior to the class.


Cancellation Policy

TechShop reserves the right to cancel any class for any reason. Students enrolled in a class which is canceled will be notified by phone or email if a valid phone or email address has been provided. Students enrolled in a canceled class will be offered a class credit or refund for the class.


Changes to our Payments, Refunds & Cancellations

If we decide to change our Payments, Refunds and Cancellations, we will post those changes on this page, and/or update Payments, Refunds and Cancellations modification date below. This policy was last modified on February, 2017.



Contacting Us

If there are any questions regarding this policy, you may contact us using the information in Contact us.